The idea of on-demand apps has changed how customers think about comfort and convenience. An on-demand delivery app has shown that it has much potential to help customers in industries like hospitality, healthcare, and eCommerce. In this day and age of online shopping and mobile commerce, courier services are essential for getting products to customers on time and at their door.
With the help of an on demand courier delivery app, you can solve all problems when tracking packages and delivering goods. Let’s examine how you made a high-tech application for on-demand courier delivery. The on-demand courier delivery app can make your courier service more efficient and popular. But now the question is: how do you make an app for your courier business that has all the features you need?
Read on to learn how to make an on-demand courier app with many features. But before we move on, let’s discuss the main kinds of courier delivery apps.
Types of On-Demand Courier Delivery Apps
1. App for Postal and Courier Service
FedEx and DPD come to mind. They have grown their parcel and courier services with the help of mobile apps. A separate app handles FedEx same-day delivery service. DPD has a full-fledged admin panel that lets you make shipments and package labels.
2. App that tracks in real-time
The real-time tracking app helps keep track of all of your packages. In this way of doing business, all the information from the member carriers is gathered in one place. In this case, the courier company only needs one app to keep track of all of its packages.
Using their IDs, courier companies can also add packages without any problems. Customers can also find out what’s happening with their orders.
3. Branded Delivery
In this type, delivery companies use mobile apps that let customers track their orders. The branded delivery model also helps online stores because it allows them to send items right to the door. Customers can use the integrated app to determine if their package has been sent, shipped, or delivered. Branded delivery can give online stores an advantage over their competitors.
4. Sending a package
Uber has also done well in the hospitality and package delivery industries, in addition to private transportation. This model is like a market for delivering packages.
The mobile app development company can make an on-demand courier delivery app based on your business model, market trends, and business needs. Let’s talk in more depth about how apps are made.
What a Courier Delivery App Must Have?
After choosing the business model and making a plan, you can start making a functional specification for an on-demand delivery app for your courier business. It should be built to work well for all your business needs. Here, you need to pay attention to your business model’s scope and functionality to ensure it works.
Let’s review the essential parts of all courier and package delivery apps. These are the most basic features that your on-demand courier delivery app must have.
One of the essential things about courier delivery apps is that they let you do this. Administrators can easily talk to customers and delivery agents simultaneously to improve the quality of courier service and make customers happier. Real-time or constant communication with delivery boys and customers can speed up the delivery process and help your company meet deadlines.
This feature makes it easy for the user to get special packaging that keeps the item from breaking during shipping. It could be an extra service that app users pay for. The costs depend on the size and type of packaging.
Tracking in real-time
Another essential feature is that you can track the package in real time. It could change your business in the parcel and courier delivery business. You can add this feature to the on-demand courier delivery app’s admin, user, and driver versions. In the performance for the customer, the user can see where their package is in real time.
This feature is a big part of making your customers happier because they can always know where their package is and it’s delivery status. In the same way, the admin can also find the closest driver to deliver the box quickly. Also, you can find more than one way to provide something, and people who use your app can add more than one address to their lists of preferred places.
Option for Premium Delivery
You can offer this option if you want to get the item faster. Premium delivery is an excellent example of something like Amazon Prime. It ships free on over 100 million items in two days. In some cities, Amazon Prime members can even get delivery on the same day. This option allows users to pay a little more to get their items faster.
We need help thinking of a delivery app that has this feature. Through push notifications, your customers can get live updates and know where their packages are at all times. The app can send information about the current stage, the estimated time of delivery, and any changes to the route or time of delivery. Also, you can send messages with information about the driver.
Just like with eCommerce or other online delivery apps, you need to add payment gateways to the courier delivery app so that your customers can pay in any way they like. You can add a way to add money to your wallet and transfer money from your bank to the app. If your business is part of an eCommerce company, you can offer COD (cash on delivery) services.
Integration with a payment gateway lets your app users get a digital receipt immediately. This receipt has essential information like the time and date of delivery, a description of the item, and other fees.
Ratings and Reviews
This feature lets customers rate your services and give you valuable feedback. You can act on any helpful suggestions and improve your services through input.
Help and Assistance
It is another thing that your courier delivery app has to have. Customers or people who use the app can quickly contact the help desk if their packages arrive late or have other problems. This feature can make people much more likely to trust you, which can help you build a loyal customer base. Courier companies with limited budgets or finances may want to start by making an MVP (Minimum Viable Product).
Last Few Words
To make a long story short, a uberclone app for courier delivery can take your courier business to the next level. But more than making an app is required. It would be best if you also thought about how to grow your business and what features your app needs to give your customers the best on-demand parcel delivery services.